Surat Bisnis

Definisi

1.      Application Letter

is a business letter or a letter that serves to apply for a job at a company or an institution. Application Letter seringpula referred to as CV or Curricullum Vitae or Job Application Letter. Usually a CV is sent along with a job application or resume to be delivered to the company in question.

2.      Inquiry Letter

is what we send to a person or a company when we need more information about a product or service offered by that person or company. These letters are often written in response to an advertisement

3.      Definition of complaint letter

A letter written by a consumer to a manufacturer or retailer regarding a problem with a product or service. This type of letter is written usually with the expectation that corrective action will be taken.

4.      Purchase Latter

As per the life cycle of a product an enquiry about it does not always end in a sale. Once a customer likes a product it results in a sale but only through a verbal order or a written one. A Purchase Order is the document that initiates the purchase and helps close the sale. In today’s times of multiple companiesavailable for all products, there is some amount of trust in the customer and even a verbal confirmation of an order is acceptable. But most of the times it is only against some advance.

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Application Latter

Darwoto

Pandanrangkang, Kedungjambal, Tawangsari

Sukoharjo

Application Letter

PT. Astra Honda Motor

Jl. Imam Bonjol No. 57

Jakarta Barat, Indonesia, Kode Pos JKT 10000

3rd February 2012

Dear Sir/Madam,

I am interested in a position of mechanic. I was graduated from Motorcycle Engineering of SMK Tunas Bangsa Tawangsari Sukoharjo. I am capable to assemble, repair, and maintain the motorcycle machine well. So, I write this letter to apply the position.

Because I love the products of Astra Honda Motor, especially motorcycle I want to apply the position of mechanic. Every time, I used motorcycle to help all my activities. So, I know all about motorcycle, Honda motorcycle. When I was at school, I was getting good achievement. I got first rank for six semesters. And, I have good score in job on training industry. Beside that, I can speak English and Japanese fluently.

I can do the job of machine motorcycle well. I hope I get the time for personal interview. I am ready to get interview anytime. I am really interested in this position and I hope you ask me to come to your company to get interview. You can contact me by phone. The number is 089878675645. Thank you very much for reading and understanding my application letter.

Sincerely,

Darwoto

Enclosure:

1.      Curriculum Vitae

2.      Certificates of School.

3.      Certificates of training.

4.      Copy of Personal Identity.

5.      SKCK

6.      3 Photos (4 x 6)

I am writing to apply for the programmer position advertised in the Stylish As requested, I am enclosing a completed job application, my certification, my resume and three references.

The opportunity presented in this listing is very interesting, and I believe that my strong experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:

·      I have successfully designed all hair model

·      I strive for continued excellence

With a Stylish school in Jhonny Andrean, I have a full understanding of the full style of hair in the year. I also have experience in learning and excelling at new stylish as needed.

Please see my resume for additional information on my experience.

I can be reached anytime via email at sindihs@yahoo.com or my cell phone, 909-555-5555.

Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.

Sincerely,

Sindi Hutami

Inquiry Latter

July 2, 2015

Mr.  Rodrigo Rivera

Personnel Director

Technote Corporation

3152 Bridge Avenue

Boston, MA 02154

Dear Mr. Rivera:

May I ask a favor of you?  Randy del Rosario, a representative of the Leverage Company, recently told me of your success in managing Technote’s training program for the hardcore unemployed.  Our firm is presently planning such a program, and we would appreciate information about the mind-set section of your program.

We expect to begin our training sessions on approximately August 1.  I believe we are prepared for the remedial-education and job-skills portion of the program, but we need help with mind-set section.  Specifically, we would appreciate knowing who you employed to teach that section, the major emphasis in the section, and the length of the section in relation to the entire programs.

I congratulate you on your success in managing Technote’s program, and I believe your ideas would help us solve this long-neglected problem, also.  I look forward to hearing from you.

Very truly yours,

Francisco Fortaleza

Managing Director

 Order Letter

      a letter of order is a document that confirms the details of a purchase of goods or services from one party to another. It usually includes more information about what you are ordering, like quantity, model number, or color, the payment terms, and the matter in which the products are to be shipped. When the recipient receives this letter, they will process the order and send the merchandise.

• Order Letter Definition

       An “Order” is an expense for the person placing the order and an income for the one getting it. But this is not all. The company that bags the order has to fulfill lot of commitments to ensure that it has a satisfied customer, which can be an individual or another company. Timely delivery of the order, quality of delivery and after sale service – are all part and parcel of getting an order.

      An Order Letter is the one that is written by the person/company placing the request of purchase from another company. This letter comes into action only when a detailed study of the desired product has been done in the market and based on promised service, quality and price of the product, a decision for a purchase has been made.

     An Order Letter should be drafted very carefully as it needs to pen down all the terms and conditions of the purchase for the benefit of both involved parties. It should have details such as product specifications, quantities, price agreed upon, delivery date, late delivery clauses, etc. It should be addressed to the person responsible for the execution of the order with a copy to the head of department. Since it is totally an official letter it should be typed.

• Order Letter Sample

Mancini Kitchen Equipment

Troy D. Mancini

4220 Straford Park

Harold, KY 41635

Dear Mr. Mancini,

We would like to purchase twenty two (22) individual stand mixers (Model #43423), all in the color red.

We would like you to charge this purchase to the preexisting account that we have with you, business account #543234.

We hope to receive this order no later than Friday, November 11th, 2009. Attached to this letter please find our preferred shipping method and receiving address.

Please confirm that you received this order by calling us at 232-231-4563 anytime during business hours, Monday to Friday.

Thank you for your cooperation

Keller Kitchen Co.

Complain Latter

65 Market Street
Val Haven, CT 95135

June 30, 2004

Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.

To resolve the problem, I would like you to credit my account for the amount charged for my cleats, I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.

Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.

Sincerely,

Signature

Ken Thomas

1 Mawar Street

Losari, Jakarta 52255

march 15, 2015

Customer Service

Batik Trusmi

15 Kibuyut Trusmi Street

Kel. Kesenden, Kec. Setia Mekar Bekasi 45121

Dear Sir or Madam,

I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik whcih  left  your Butique stock.

To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.

Sincerely,
Signature

5 Market Street

Val Haven, CT 95135

April 12, 2004

Customer Service

Cool Sports, LLC

8765 Green Terrace Road

Asterville, WA 17509

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #9757689) from your website on April 08. I received the order on June 26. Unfortunately, when I opened it I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF88349586.

To resolve the problem, I would like you to credit my account for the amount charged for my cleats, I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.

Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (777) 777-7777.

Sincerely,

Signature

Ken Thomas

Purchase Latter

From:

Robert S. Bunch

Purchasing Manager

Rodeo Enterprise

1941 Jail Drive
Cambridge, IL 61238

October 11, 2010

To:

Fred B. Guild

Store Manager

Fuller Productions Industry

680 Bee Street
Traverse City, MI 49686

Dear Mr. Guild

RE: Purchase Order for Products

On behalf of Rodeo Enterprise, I would like to place an order for the following products from your company. Please refer to the attachment for the order list.

The terms and conditions will be the same as per our previous orders; that is, cash on delivery. Please note the extra condition with this batch of order; that is, the products on the order list must be delivered within a month from the date of this order letter.

We are in an urgent rush for our annual year end production and we need these products within a month to meet our production target. If you miss our specified delivery target, there will be a penalty incurred on your pricing, as per our business collaboration contract which is effective until the end of 2013.

Thank you for your kind understanding and prompt service. Please feel free to contact me for further clarifications on this purchase order.

Yours Sincerely,

Robert S. Bunch

Purchasing Manager